Shipping And Returns

Shipping Policy

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As soon as you place an order you will receive an email confirmation, also when your items are dispatched you will receive an email too. Please check junk folder as sometimes emails tend to go there.

We use Royal Mail as our shipping courier, and although we are operating as normal there may be delays in Royal Mail services due to Covid 19. 

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2nd Class Shipping - Please allow 2-5 business days for shipping

1st Class Shipping – Please allow 1-3 business days for shipping  

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International Shipping - Please allow 7-10 days for delivery but delays may occur. Shipping will cost £20.00 

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Please ensure that your shipping address is correct when placing your order.

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ShopSimaZee are not liable for any customs charges incurred, any customs charges must be paid by the buyer

Return & Exchange Policy

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​We do not do any refund or exchanges so please measure yourself from the size guide for each item you would like to purchase 

At no cost do we take returns on lashes or any other cosmetic items including eyeliners, glues, sponges. Due to hygiene reasons. If your item is damaged then please contact us on the email below for further assistance.